WILLOWS CENTER
Ratings & Quality
Staffing Details
| RN Hours per Resident per Day | 0.67 |
|---|---|
| Total Nurse Hours per Resident per Day | 3.51 |
| Number of Certified Beds | 97 |
| Number of Residents | 91 |
Inspection Deficiencies (56)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction date: 2026-01-29
Respond appropriately to all alleged violations.
Correction date: 2026-01-29
Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction date: 2026-01-29
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Correction date: 2026-01-29
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Correction date: 2026-01-29
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction date: 2026-01-29
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Correction date: 2025-12-03
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Correction date: 2025-12-03
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction date: 2025-12-03
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Correction date: 2024-03-14
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Correction date: 2024-03-14
Honor the resident's right to organize and participate in resident/family groups in the facility.
Correction date: 2024-03-14
Keep residents' personal and medical records private and confidential.
Correction date: 2024-03-14
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Correction date: 2024-03-14
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Correction date: 2024-03-14
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Correction date: 2024-03-14
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Correction date: 2024-03-14
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Correction date: 2024-03-14
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Correction date: 2024-03-14
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Correction date: 2024-03-14
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction date: 2024-03-14
Provide care and assistance to perform activities of daily living for any resident who is unable.
Correction date: 2024-03-14
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction date: 2024-03-14
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Correction date: 2024-03-14
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Correction date: 2024-03-14
Observe each nurse aide's job performance and give regular training.
Correction date: 2024-03-14
Post nurse staffing information every day.
Correction date: 2024-03-14
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Correction date: 2024-03-14
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Correction date: 2024-03-14
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Correction date: 2024-03-14
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction date: 2024-03-14
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction date: 2024-03-14
Provide and implement an infection prevention and control program.
Correction date: 2024-03-14
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Correction date: 2024-03-14
Keep all essential equipment working safely.
Correction date: 2024-03-14
Reasonably accommodate the needs and preferences of each resident.
Correction date: 2024-02-06
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Correction date: 2024-02-06
Ensure the activities program is directed by a qualified professional.
Correction date: 2024-02-06
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Correction date: 2024-02-06
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Correction date: 2024-02-06
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Correction date: 2024-02-06
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction date: 2023-11-03
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Correction date: 2023-10-13
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Correction date: 2023-10-13
Provide and implement an infection prevention and control program.
Correction date: 2023-10-13
Ensure each resident receives an accurate assessment.
Correction date: 2022-07-15
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Correction date: 2022-07-15
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Correction date: 2022-07-15
Provide enough food/fluids to maintain a resident's health.
Correction date: 2022-07-15
Provide safe and appropriate respiratory care for a resident when needed.
Correction date: 2022-07-15
Observe each nurse aide's job performance and give regular training.
Correction date: 2022-07-15
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Correction date: 2022-07-15
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Correction date: 2022-07-15
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Correction date: 2022-07-15
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Correction date: 2021-04-15
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Correction date: 2021-04-15
Facility Information
- Address 723 SUMMERS STREET, Parkersburg, WV 26101
- Phone 3044285573
- Type Medicare and Medicaid
- Ownership For profit - Corporation
About WILLOWS CENTER
WILLOWS CENTER is a medicare and medicaid certified nursing home in Parkersburg, West Virginia. The facility has 97 certified beds and currently houses 91 residents. It has received an overall quality rating of 1 out of 5 stars from CMS. The facility has 56 inspection deficiencies on record. Registered nurse hours are 0.67 per resident per day.