Willow Valley Center for Nursing and Rehabilitatio

Nursing Home Winston-Salem, NC Medicare and Medicaid
1/5
Overall Rating
1/5
Certified Beds
230
Residents
217
Total Fines
$283,330

Ratings & Quality

Overall
1/5
Health Inspection
1/5
Staffing
1/5
Quality
1/5

Staffing Details

RN Hours per Resident per Day0.26
Total Nurse Hours per Resident per Day3.38
Number of Certified Beds230
Number of Residents217

Inspection Deficiencies (50)

0565 2025-08-29 D Not Corrected

Honor the resident's right to organize and participate in resident/family groups in the facility.

Correction date: 2025-09-24

0646 2025-08-29 D Not Corrected

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Correction date: 2025-09-24

0812 2025-08-29 F Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2025-09-23

0814 2025-08-29 F Not Corrected

Dispose of garbage and refuse properly.

Correction date: 2025-09-23

0880 2025-08-29 J Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2025-09-24

0585 2025-08-29 B Not Corrected

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Correction date: 2025-09-23

0677 2025-08-29 D Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2025-09-24

0584 2025-06-25 E Not Corrected

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction date: 2025-07-17

0690 2025-06-25 D Not Corrected

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction date: 2025-07-17

0689 2024-11-22 G Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2024-10-02

0583 2024-07-02 D Not Corrected

Keep residents' personal and medical records private and confidential.

Correction date: 2024-07-17

0623 2024-07-02 D Not Corrected

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Correction date: 2024-07-17

0641 2024-07-02 D Not Corrected

Ensure each resident receives an accurate assessment.

Correction date: 2024-07-17

0644 2024-07-02 E Not Corrected

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Correction date: 2024-07-17

0695 2024-07-02 D Not Corrected

Provide safe and appropriate respiratory care for a resident when needed.

Correction date: 2024-07-17

0756 2024-07-02 E Not Corrected

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Correction date: 2024-07-17

0758 2024-07-02 D Not Corrected

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction date: 2024-07-17

0761 2024-07-02 E Not Corrected

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction date: 2024-07-17

0812 2024-07-02 F Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2024-07-17

0883 2024-07-02 D Not Corrected

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Correction date: 2024-07-17

0550 2024-07-02 G Not Corrected

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction date: 2024-07-17

0561 2024-07-02 D Not Corrected

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Correction date: 2024-07-17

0569 2024-07-02 B Not Corrected

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Correction date: 2024-07-17

0576 2024-07-02 C Not Corrected

Ensure residents have reasonable access to and privacy in their use of communication methods.

Correction date: 2024-07-17

0584 2024-07-02 E Not Corrected

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction date: 2024-07-17

0585 2024-07-02 D Not Corrected

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Correction date: 2024-07-17

0600 2024-07-02 G Not Corrected

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction date: 2024-07-17

0609 2024-07-02 D Not Corrected

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction date: 2024-07-17

0657 2024-07-02 D Not Corrected

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction date: 2024-07-17

0677 2024-07-02 D Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2024-07-17

0745 2024-07-02 D Not Corrected

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Correction date: 2024-07-17

0755 2024-07-02 D Not Corrected

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction date: 2024-07-17

0759 2024-07-02 D Not Corrected

Ensure medication error rates are not 5 percent or greater.

Correction date: 2024-07-17

0804 2024-07-02 E Not Corrected

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction date: 2024-07-17

0924 2024-07-02 E Not Corrected

Put firmly secured handrails on each side of hallways.

Correction date: 2024-07-17

0689 2023-11-21 D Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2023-08-29

0867 2023-11-21 D Not Corrected

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Correction date: 2023-12-19

0565 2023-08-07 E Not Corrected

Honor the resident's right to organize and participate in resident/family groups in the facility.

Correction date: 2023-09-06

0578 2023-08-07 D Not Corrected

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction date: 2023-09-06

0637 2023-08-07 D Not Corrected

Assess the resident when there is a significant change in condition

Correction date: 2023-09-06

0638 2023-08-07 B Not Corrected

Assure that each resident’s assessment is updated at least once every 3 months.

Correction date: 2023-09-06

0641 2023-08-07 D Not Corrected

Ensure each resident receives an accurate assessment.

Correction date: 2023-09-06

0580 2023-08-07 J Not Corrected

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction date: 2023-08-07

0684 2023-08-07 J Not Corrected

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction date: 2023-08-07

0692 2023-08-07 J Not Corrected

Provide enough food/fluids to maintain a resident's health.

Correction date: 2023-08-07

0803 2023-08-07 E Not Corrected

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Correction date: 2023-09-06

0804 2023-08-07 E Not Corrected

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Correction date: 2023-09-06

0867 2023-08-07 E Not Corrected

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Correction date: 2023-09-06

0550 2023-02-17 D Not Corrected

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction date: 2023-03-06

0656 2023-02-17 D Not Corrected

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction date: 2023-03-06

Penalties & Fines

Date Type Fine Amount
2025-06-25 Fine $22,320
2024-11-22 Fine $12,529
2024-07-02 Fine $8,018
2024-07-02 Fine $8,783
2023-08-07 Fine $231,680

About Willow Valley Center for Nursing and Rehabilitatio

Willow Valley Center for Nursing and Rehabilitatio is a medicare and medicaid certified nursing home in Winston-Salem, North Carolina. The facility has 230 certified beds and currently houses 217 residents. It has received an overall quality rating of 1 out of 5 stars from CMS. The facility has 50 inspection deficiencies on record. Total fines assessed: $283,330 across 5 penalties. Registered nurse hours are 0.26 per resident per day.