Pelican Health Randolph LLC

Nursing Home Charlotte, NC Medicare and Medicaid
2/5
Overall Rating
2/5
Certified Beds
100
Residents
78
Total Fines
$23,391

Ratings & Quality

Overall
2/5
Health Inspection
2/5
Staffing
2/5
Quality
4/5

Staffing Details

RN Hours per Resident per Day0.73
Total Nurse Hours per Resident per Day3.15
Number of Certified Beds100
Number of Residents78

Inspection Deficiencies (51)

0687 2025-09-17 D Not Corrected

Provide appropriate foot care.

Correction date: 2025-10-17

0693 2025-09-17 D Not Corrected

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Correction date: 2025-10-17

0695 2025-09-17 D Not Corrected

Provide safe and appropriate respiratory care for a resident when needed.

Correction date: 2025-10-17

0919 2025-09-17 D Not Corrected

Make sure that a working call system is available in each resident's bathroom and bathing area.

Correction date: 2025-10-17

0558 2025-09-17 D Not Corrected

Reasonably accommodate the needs and preferences of each resident.

Correction date: 2025-10-17

0584 2025-09-17 E Not Corrected

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction date: 2025-10-17

0600 2025-09-17 D Not Corrected

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction date: 2025-10-17

0609 2025-09-17 D Not Corrected

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Correction date: 2025-10-17

0628 2025-09-17 D Not Corrected

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Correction date: 2025-10-17

0658 2025-09-17 D Not Corrected

Ensure services provided by the nursing facility meet professional standards of quality.

Correction date: 2025-10-17

0684 2025-09-17 D Not Corrected

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction date: 2025-10-17

0689 2025-09-17 D Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2025-10-17

0690 2025-09-17 D Not Corrected

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction date: 2025-10-17

0880 2025-09-17 D Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2025-10-17

0925 2025-09-17 E Not Corrected

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Correction date: 2025-10-17

0578 2024-06-27 D Not Corrected

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction date: 2024-07-23

0758 2024-06-27 E Not Corrected

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction date: 2024-07-23

0759 2024-06-27 D Not Corrected

Ensure medication error rates are not 5 percent or greater.

Correction date: 2024-07-23

0760 2024-06-27 E Not Corrected

Ensure that residents are free from significant medication errors.

Correction date: 2024-07-23

0880 2024-06-27 D Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2024-07-23

0657 2024-05-03 B Not Corrected

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction date: 2024-05-04

0690 2024-05-03 D Not Corrected

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Correction date: 2024-05-04

0732 2024-05-03 C Not Corrected

Post nurse staffing information every day.

Correction date: 2024-05-04

0554 2024-04-24 D Not Corrected

Allow residents to self-administer drugs if determined clinically appropriate.

Correction date: 2024-05-04

0684 2024-04-24 J Not Corrected

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Correction date: 2024-01-24

0689 2024-04-24 J Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2024-01-24

0561 2023-05-23 D Not Corrected

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Correction date: 2023-06-14

0571 2023-05-23 B Not Corrected

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Correction date: 2023-06-14

0584 2023-05-23 B Not Corrected

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction date: 2023-06-14

0867 2023-05-23 D Not Corrected

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Correction date: 2023-06-14

0550 2023-02-28 D Not Corrected

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction date: 2023-05-23

0554 2023-02-28 D Not Corrected

Allow residents to self-administer drugs if determined clinically appropriate.

Correction date: 2023-05-23

0561 2023-02-28 E Not Corrected

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Correction date: 2023-06-14

0578 2023-02-28 D Not Corrected

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction date: 2023-05-23

0582 2023-02-28 D Not Corrected

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Correction date: 2023-05-23

0584 2023-02-28 E Not Corrected

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Correction date: 2023-03-24

0600 2023-02-28 D Not Corrected

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Correction date: 2023-05-23

0636 2023-02-28 D Not Corrected

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Correction date: 2023-05-23

0641 2023-02-28 D Not Corrected

Ensure each resident receives an accurate assessment.

Correction date: 2023-05-23

0644 2023-02-28 D Not Corrected

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Correction date: 2023-05-23

0646 2023-02-28 D Not Corrected

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Correction date: 2023-05-23

0656 2023-02-28 D Not Corrected

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction date: 2023-05-23

0677 2023-02-28 E Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2023-05-23

0689 2023-02-28 D Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2023-05-23

0712 2023-02-28 E Not Corrected

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Correction date: 2023-05-23

0725 2023-02-28 E Not Corrected

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Correction date: 2023-05-23

0758 2023-02-28 D Not Corrected

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction date: 2023-05-23

0761 2023-02-28 D Not Corrected

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction date: 2023-05-23

0812 2023-02-28 E Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2023-05-23

0867 2023-02-28 E Not Corrected

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Correction date: 2023-06-14

0919 2023-02-28 D Not Corrected

Make sure that a working call system is available in each resident's bathroom and bathing area.

Correction date: 2023-05-23

Penalties & Fines

Date Type Fine Amount
2024-04-24 Fine $4,017
2024-04-24 Fine $7,823
2024-04-24 Fine $7,823
2023-02-28 Fine $3,728
2023-02-28 Payment Denial

About Pelican Health Randolph LLC

Pelican Health Randolph LLC is a medicare and medicaid certified nursing home in Charlotte, North Carolina. The facility has 100 certified beds and currently houses 78 residents. It has received an overall quality rating of 2 out of 5 stars from CMS. The facility has 51 inspection deficiencies on record. Total fines assessed: $23,391 across 5 penalties. Registered nurse hours are 0.73 per resident per day.