HOLLENBECK PALMS

Nursing Home Los Angeles, CA Medicare and Medicaid
4/5
Overall Rating
4/5
Certified Beds
106
Residents
56
Penalties
0

Ratings & Quality

Overall
4/5
Health Inspection
3/5
Staffing
5/5
Quality
4/5

Staffing Details

RN Hours per Resident per Day0.76
Total Nurse Hours per Resident per Day4.59
Number of Certified Beds106
Number of Residents56

Inspection Deficiencies (37)

0550 2025-12-12 D Not Corrected

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction date: 2025-12-26

0605 2025-12-12 D Not Corrected

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Correction date: 2025-12-26

0657 2025-12-12 D Not Corrected

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Correction date: 2025-12-26

0677 2025-12-12 D Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2025-12-17

0686 2025-12-12 E Not Corrected

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction date: 2025-12-16

0694 2025-12-12 D Not Corrected

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Correction date: 2025-12-23

0812 2025-12-12 E Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2025-12-22

0880 2025-12-12 D Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2025-12-18

0919 2025-12-12 E Not Corrected

Make sure that a working call system is available in each resident's bathroom and bathing area.

Correction date: 2025-12-18

0550 2024-10-25 D Not Corrected

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Correction date: 2024-11-17

0578 2024-10-25 D Not Corrected

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction date: 2024-11-17

0604 2024-10-25 D Not Corrected

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Correction date: 2024-11-17

0677 2024-10-25 D Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2024-11-17

0689 2024-10-25 E Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2024-11-17

0695 2024-10-25 D Not Corrected

Provide safe and appropriate respiratory care for a resident when needed.

Correction date: 2024-11-17

0732 2024-10-25 B Not Corrected

Post nurse staffing information every day.

Correction date: 2024-11-17

0755 2024-10-25 D Not Corrected

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Correction date: 2024-11-17

0759 2024-10-25 E Not Corrected

Ensure medication error rates are not 5 percent or greater.

Correction date: 2024-11-17

0760 2024-10-25 D Not Corrected

Ensure that residents are free from significant medication errors.

Correction date: 2024-11-17

0812 2024-10-25 E Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2024-11-17

0814 2024-10-25 E Not Corrected

Dispose of garbage and refuse properly.

Correction date: 2024-11-17

0880 2024-10-25 F Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2024-11-17

0604 2024-08-20 D Not Corrected

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Correction date: 2024-09-13

0656 2024-08-20 D Not Corrected

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Correction date: 2024-09-13

0689 2024-08-20 G Not Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Correction date: 2024-09-13

0758 2024-08-20 E Not Corrected

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Correction date: 2024-09-13

0578 2023-11-19 D Not Corrected

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Correction date: 2023-12-13

0580 2023-11-19 D Not Corrected

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Correction date: 2023-12-13

0677 2023-11-19 D Not Corrected

Provide care and assistance to perform activities of daily living for any resident who is unable.

Correction date: 2023-12-13

0686 2023-11-19 E Not Corrected

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Correction date: 2023-12-13

0761 2023-11-19 D Not Corrected

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Correction date: 2023-12-13

0812 2023-11-19 E Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2023-12-13

0849 2023-11-19 E Not Corrected

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Correction date: 2023-12-13

0880 2023-11-19 E Not Corrected

Provide and implement an infection prevention and control program.

Correction date: 2023-12-13

0607 2023-11-19 D Not Corrected

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Correction date: 2023-12-13

0812 2023-07-16 F Not Corrected

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Correction date: 2023-08-07

0925 2023-07-16 F Not Corrected

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Correction date: 2023-08-07

About HOLLENBECK PALMS

HOLLENBECK PALMS is a medicare and medicaid certified nursing home in Los Angeles, California. The facility has 106 certified beds and currently houses 56 residents. It has received an overall quality rating of 4 out of 5 stars from CMS. The facility has 37 inspection deficiencies on record. Registered nurse hours are 0.76 per resident per day.