UNITY HOSPITAL

Acute Care Hospitals Rochester, NY Emergency Services
1/5
Overall Rating
1/5
Hospital Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency
Yes

Hospital Information

Facility NameUNITY HOSPITAL
Address1555 LONG POND ROAD
Rochester, NY 14626
CountyMONROE
Hospital TypeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Phone(585) 723-7000

Quality Measures & Clinical Outcomes

Other Measures

Measure Score vs. National
Emergency department volume high
Global Malnutrition Composite Score 5 Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented 5 Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening 5 Not Available
Global Malnutrition Composite Score: Nutrition Assessment 5 Not Available
Global Malnutrition Composite Score: Nutritional Care Plan 5 Not Available
Hospital Harm - Severe Hyperglycemia 5 Not Available
Hospital Harm - Severe Hypoglycemia 5 Not Available
Hospital Harm - Opioid Related Adverse Events 5 Not Available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Based on 919 patients 3.5 No Different Than the National Rate
Safe Use of Opioids - Concurrent Prescribing Based on 4,264 patients 17
Severe Sepsis 3-Hour Bundle Based on 121 patients 2 73
Severe Sepsis 6-Hour Bundle Based on 64 patients 2 50

Complications

Measure Score vs. National
Rate of complications for hip/knee replacement patients Based on 159 patients 4.8 No Different Than the National Rate

Healthcare-Associated Infections

Measure Score vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.115 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.696 Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days 15774 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 15.928 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.314 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.129 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.782 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 11832 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 14.164 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.353 Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit 0.058 No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit 1.140 No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures 229 No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases 5.794 No Different than National Benchmark
SSI - Colon Surgery: Observed Cases 2 No Different than National Benchmark
SSI - Colon Surgery 0.345 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit 13 Not Available Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit 13 Not Available Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 60 Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.545 Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0 Not Available
SSI - Abdominal Hysterectomy 13 Not Available Not Available
MRSA Bacteremia: Lower Confidence Limit 0.483 No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit 2.477 No Different than National Benchmark
MRSA Bacteremia: Patient Days 105075 No Different than National Benchmark
MRSA Bacteremia: Predicted Cases 5.039 No Different than National Benchmark
MRSA Bacteremia: Observed Cases 6 No Different than National Benchmark
MRSA Bacteremia 1.191 No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.113 Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.395 Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days 102295 Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases 45.127 Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases 10 Better than the National Benchmark
Clostridium Difficile (C.Diff) 0.222 Better than the National Benchmark

Immunization

Measure Score vs. National
Healthcare workers given influenza vaccination Based on 5,512 patients 68

Mortality

Measure Score vs. National
Death rate for heart attack patients Based on 73 patients 11.4 No Different Than the National Rate
Death rate for CABG surgery patients 5 Not Available Not Available
Death rate for COPD patients Based on 95 patients 8.6 No Different Than the National Rate
Death rate for heart failure patients Based on 258 patients 11 No Different Than the National Rate
Death rate for pneumonia patients Based on 265 patients 15.9 No Different Than the National Rate
Death rate for stroke patients Based on 62 patients 12.7 No Different Than the National Rate

Outpatient Procedures

Measure Score vs. National
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Based on 36,562 patients 289
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better Based on 35,424 patients 288
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better Based on 904 patients 335
Average (median) time transfer patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Based on 288 patients 348
Left before being seen Based on 51,955 patients 1
Head CT results 1, 3 Not Available
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Based on 44 patients 95
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery 5 Not Available
ST-Segment Elevation Myocardial Infarction (STEMI) 1 Not Available

Patient Safety

Measure Score vs. National
Pressure ulcer rate Based on 4,082 patients 1.10 No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications Based on 42 patients 167.49 No Different Than the National Rate
Iatrogenic pneumothorax rate Based on 4,808 patients 0.18 No Different Than the National Rate
In-hospital fall-associated fracture rate Based on 4,746 patients 0.34 No Different Than the National Rate
Postoperative hemorrhage or hematoma rate Based on 843 patients 2.78 No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate Based on 439 patients 1.55 No Different Than the National Rate
Postoperative respiratory failure rate Based on 445 patients 7.26 No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate Based on 851 patients 3.61 No Different Than the National Rate
Postoperative sepsis rate Based on 407 patients 4.22 No Different Than the National Rate
Postoperative wound dehiscence rate Based on 161 patients 1.68 No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate Based on 694 patients 1.16 No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite 1.06 No Different Than the National Value

Sepsis Care

Measure Score vs. National
Appropriate care for severe sepsis and septic shock Based on 121 patients 2 28
Septic Shock 3-Hour Bundle Based on 28 patients 2 32
Septic Shock 6-Hour Bundle 1, 2, 3 Not Available

Stroke Care

Measure Score vs. National
Discharged on Antithrombotic Therapy Based on 214 patients 100
Anticoagulation Therapy for Atrial Fibrillation/Flutter Based on 41 patients 78
Antithrombotic Therapy by End of Hospital Day 2 Based on 196 patients 93

Venous Thromboembolism

Measure Score vs. National
Venous Thromboembolism Prophylaxis 5 Not Available
Intensive Care Unit Venous Thromboembolism Prophylaxis 5 Not Available

Patient Experience (HCAHPS Survey)

Based on 2,318 completed surveys. Response rate: 24%.

Patients who reported that their nurses "Always" communicated well

Response: 72% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Response: 7% Score: Not Applicable

Patients who reported that their nurses "Usually" communicated well

Response: 21% Score: Not Applicable

Nurse communication - linear mean score

Response: Not Applicable% Score: 88

Nurse communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their nurses "Always" treated them with courtesy and respect

Response: 79% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Response: 5% Score: Not Applicable

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Response: 16% Score: Not Applicable

Patients who reported that their nurses "Always" listened carefully to them

Response: 69% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" listened carefully to them

Response: 25% Score: Not Applicable

Patients who reported that their nurses "Always" explained things in a way they could understand

Response: 69% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Response: 8% Score: Not Applicable

Patients who reported that their nurses "Usually" explained things in a way they could understand

Response: 23% Score: Not Applicable

Patients who reported that their doctors "Always" communicated well

Response: 74% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Usually" communicated well

Response: 19% Score: Not Applicable

Doctor communication - linear mean score

Response: Not Applicable% Score: 89

Doctor communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their doctors "Always" treated them with courtesy and respect

Response: 82% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Response: 4% Score: Not Applicable

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Response: 14% Score: Not Applicable

Patients who reported that their doctors "Always" listened carefully to them

Response: 73% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Usually" listened carefully to them

Response: 20% Score: Not Applicable

Patients who reported that their doctors "Always" explained things in a way they could understand

Response: 67% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Response: 9% Score: Not Applicable

Patients who reported that their doctors "Usually" explained things in a way they could understand

Response: 24% Score: Not Applicable

Patients who reported that staff "Always" explained about medicines before giving it to them

Response: 54% Score: Not Applicable

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Response: 25% Score: Not Applicable

Patients who reported that staff "Usually" explained about medicines before giving it to them

Response: 21% Score: Not Applicable

Communication about medicines - linear mean score

Response: Not Applicable% Score: 72

Communication about medicines - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Response: 70% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Response: 11% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Response: 19% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Response: 38% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Response: 39% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Response: 23% Score: Not Applicable

Patients who reported that NO, they were not given information about what to do during their recovery at home

Response: 14% Score: Not Applicable

Patients who reported that YES, they were given information about what to do during their recovery at home

Response: 86% Score: Not Applicable

Discharge information - linear mean score

Response: Not Applicable% Score: 85

Discharge information - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that NO, they did not discuss whether they would need help after discharge

Response: 15% Score: Not Applicable

Patients who reported that YES, they did discuss whether they would need help after discharge

Response: 85% Score: Not Applicable

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Response: 14% Score: Not Applicable

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Response: 86% Score: Not Applicable

Patients who reported that their room and bathroom were "Always" clean

Response: 55% Score: Not Applicable

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Response: 19% Score: Not Applicable

Patients who reported that their room and bathroom were "Usually" clean

Response: 26% Score: Not Applicable

Cleanliness - linear mean score

Response: Not Applicable% Score: 77

Cleanliness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that the area around their room was "Always" quiet at night

Response: 48% Score: Not Applicable

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Response: 18% Score: Not Applicable

Patients who reported that the area around their room was "Usually" quiet at night

Response: 34% Score: Not Applicable

Quietness - linear mean score

Response: Not Applicable% Score: 75

Quietness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Response: 14% Score: Not Applicable

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Response: 29% Score: Not Applicable

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Response: 57% Score: Not Applicable

Overall hospital rating - linear mean score

Response: Not Applicable% Score: 83

Overall hospital rating - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported NO, they would probably not or definitely not recommend the hospital

Response: 9% Score: Not Applicable

Patients who reported YES, they would definitely recommend the hospital

Response: 60% Score: Not Applicable

Patients who reported YES, they would probably recommend the hospital

Response: 31% Score: Not Applicable

Recommend hospital - linear mean score

Response: Not Applicable% Score: 82

Recommend hospital - star rating

Response: Not Applicable% Score: Not Applicable

Summary star rating

Response: Not Applicable% Score: Not Applicable

Quick Facts

  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Rating 1/5
  • Emergency Yes
  • Measures 88 recorded

Data Source

Hospital data from CMS Hospital Compare. Quality measures and patient experience surveys are updated periodically by the Centers for Medicare & Medicaid Services.

About UNITY HOSPITAL

UNITY HOSPITAL is a acute care hospitals located in Rochester, New York. The facility is voluntary non-profit - private owned and provides emergency services. It has an overall quality rating of 1 out of 5 stars from CMS. This hospital has 88 quality measures on record, covering areas such as mortality, readmission rates, complications, and patient safety. Patient experience is measured through the HCAHPS survey, with 2,318 surveys available for review.