PROVIDENCE VA MEDICAL CENTER

Acute Care - Veterans Administration Providence, RI Emergency Services
3/5
Overall Rating
3/5
Hospital Type
Acute Care - Veterans Administration
Ownership
Veterans Health Administration
Emergency
Yes

Hospital Information

Facility NamePROVIDENCE VA MEDICAL CENTER
Address830 CHALKSTONE AVENUE
Providence, RI 02908
CountyPROVIDENCE
Hospital TypeAcute Care - Veterans Administration
OwnershipVeterans Health Administration
Emergency ServicesYes
Phone(401) 457-3042

Quality Measures & Clinical Outcomes

Complications

Measure Score vs. National
Rate of complications for hip/knee replacement patients Based on 154 patients 2.8 No Different Than the National Rate

Healthcare-Associated Infections

Measure Score vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 8 N/A No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.122 No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days 1762 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.412 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.000 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.167 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.301 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3209 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.002 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.999 No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit 5 Not Available Not Available
SSI - Colon Surgery: Upper Confidence Limit 5 Not Available Not Available
SSI - Colon Surgery: Number of Procedures 5 Not Available Not Available
SSI - Colon Surgery: Predicted Cases 5 Not Available Not Available
SSI - Colon Surgery: Observed Cases 5 Not Available Not Available
SSI - Colon Surgery 5 Not Available Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit 5 Not Available Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit 5 Not Available Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 5 Not Available Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 5 Not Available Not Available
SSI - Abdominal Hysterectomy: Observed Cases 5 Not Available Not Available
SSI - Abdominal Hysterectomy 5 Not Available Not Available
MRSA Bacteremia: Lower Confidence Limit 5 Not Available Not Available
MRSA Bacteremia: Upper Confidence Limit 5 Not Available Not Available
MRSA Bacteremia: Patient Days 5 Not Available Not Available
MRSA Bacteremia: Predicted Cases 5 Not Available Not Available
MRSA Bacteremia: Observed Cases 5 Not Available Not Available
MRSA Bacteremia 5 Not Available Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 5 Not Available Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit 5 Not Available Not Available
Clostridium Difficile (C.Diff): Patient Days 5 Not Available Not Available
Clostridium Difficile (C.Diff): Predicted Cases 5 Not Available Not Available
Clostridium Difficile (C.Diff): Observed Cases 5 Not Available Not Available
Clostridium Difficile (C.Diff) 5 Not Available Not Available

Other Measures

Measure Score vs. National
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate 5 Not Available Not Available

Mortality

Measure Score vs. National
Death rate for heart attack patients Based on 53 patients 11.1 No Different Than the National Rate
Death rate for CABG surgery patients 5 Not Available Not Available
Death rate for COPD patients Based on 224 patients 7.9 No Different Than the National Rate
Death rate for heart failure patients Based on 368 patients 9.5 No Different Than the National Rate
Death rate for pneumonia patients Based on 181 patients 17.6 No Different Than the National Rate
Death rate for stroke patients 5 Not Available Not Available

Patient Safety

Measure Score vs. National
Pressure ulcer rate Based on 3,057 patients 0.30 No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications 1 Not Available Number of Cases Too Small
Iatrogenic pneumothorax rate Based on 4,618 patients 0.25 No Different Than the National Rate
In-hospital fall-associated fracture rate Based on 4,687 patients 0.37 No Different Than the National Rate
Postoperative hemorrhage or hematoma rate Based on 427 patients 2.40 No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate Based on 278 patients 1.60 No Different Than the National Rate
Postoperative respiratory failure rate Based on 284 patients 6.98 No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate Based on 418 patients 3.63 No Different Than the National Rate
Postoperative sepsis rate Based on 241 patients 4.77 No Different Than the National Rate
Postoperative wound dehiscence rate Based on 64 patients 2.07 No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate Based on 463 patients 1.00 No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite 0.85 No Different Than the National Value

Patient Experience (HCAHPS Survey)

Based on 488 completed surveys. Response rate: 38%.

Patients who reported that their nurses "Always" communicated well

Response: 85% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Response: 2% Score: Not Applicable

Patients who reported that their nurses "Usually" communicated well

Response: 13% Score: Not Applicable

Nurse communication - linear mean score

Response: Not Applicable% Score: 94

Nurse communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their nurses "Always" treated them with courtesy and respect

Response: 90% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Response: 1% Score: Not Applicable

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Response: 9% Score: Not Applicable

Patients who reported that their nurses "Always" listened carefully to them

Response: 85% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Response: 3% Score: Not Applicable

Patients who reported that their nurses "Usually" listened carefully to them

Response: 12% Score: Not Applicable

Patients who reported that their nurses "Always" explained things in a way they could understand

Response: 79% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Response: 3% Score: Not Applicable

Patients who reported that their nurses "Usually" explained things in a way they could understand

Response: 18% Score: Not Applicable

Patients who reported that their doctors "Always" communicated well

Response: 84% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Response: 5% Score: Not Applicable

Patients who reported that their doctors "Usually" communicated well

Response: 11% Score: Not Applicable

Doctor communication - linear mean score

Response: Not Applicable% Score: 93

Doctor communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their doctors "Always" treated them with courtesy and respect

Response: 90% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Response: 3% Score: Not Applicable

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Always" listened carefully to them

Response: 82% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Response: 6% Score: Not Applicable

Patients who reported that their doctors "Usually" listened carefully to them

Response: 12% Score: Not Applicable

Patients who reported that their doctors "Always" explained things in a way they could understand

Response: 79% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Usually" explained things in a way they could understand

Response: 14% Score: Not Applicable

Patients who reported that staff "Always" explained about medicines before giving it to them

Response: 73% Score: Not Applicable

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Response: 16% Score: Not Applicable

Patients who reported that staff "Usually" explained about medicines before giving it to them

Response: 11% Score: Not Applicable

Communication about medicines - linear mean score

Response: Not Applicable% Score: 83

Communication about medicines - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Response: 84% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Response: 10% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Response: 6% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Response: 61% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Response: 23% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Response: 16% Score: Not Applicable

Patients who reported that NO, they were not given information about what to do during their recovery at home

Response: 13% Score: Not Applicable

Patients who reported that YES, they were given information about what to do during their recovery at home

Response: 87% Score: Not Applicable

Discharge information - linear mean score

Response: Not Applicable% Score: 86

Discharge information - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that NO, they did not discuss whether they would need help after discharge

Response: 15% Score: Not Applicable

Patients who reported that YES, they did discuss whether they would need help after discharge

Response: 85% Score: Not Applicable

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Response: 12% Score: Not Applicable

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Response: 88% Score: Not Applicable

Patients who reported that their room and bathroom were "Always" clean

Response: 79% Score: Not Applicable

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Response: 6% Score: Not Applicable

Patients who reported that their room and bathroom were "Usually" clean

Response: 15% Score: Not Applicable

Cleanliness - linear mean score

Response: Not Applicable% Score: 91

Cleanliness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that the area around their room was "Always" quiet at night

Response: 55% Score: Not Applicable

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Response: 14% Score: Not Applicable

Patients who reported that the area around their room was "Usually" quiet at night

Response: 31% Score: Not Applicable

Quietness - linear mean score

Response: Not Applicable% Score: 80

Quietness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Response: 7% Score: Not Applicable

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Response: 12% Score: Not Applicable

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Response: 81% Score: Not Applicable

Overall hospital rating - linear mean score

Response: Not Applicable% Score: 92

Overall hospital rating - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported NO, they would probably not or definitely not recommend the hospital

Response: 5% Score: Not Applicable

Patients who reported YES, they would definitely recommend the hospital

Response: 78% Score: Not Applicable

Patients who reported YES, they would probably recommend the hospital

Response: 17% Score: Not Applicable

Recommend hospital - linear mean score

Response: Not Applicable% Score: 90

Recommend hospital - star rating

Response: Not Applicable% Score: Not Applicable

Summary star rating

Response: Not Applicable% Score: Not Applicable

Quick Facts

  • Type Acute Care - Veterans Administration
  • Ownership Veterans Health Administration
  • Rating 3/5
  • Emergency Yes
  • Measures 56 recorded

Data Source

Hospital data from CMS Hospital Compare. Quality measures and patient experience surveys are updated periodically by the Centers for Medicare & Medicaid Services.

About PROVIDENCE VA MEDICAL CENTER

PROVIDENCE VA MEDICAL CENTER is a acute care - veterans administration located in Providence, Rhode Island. The facility is veterans health administration owned and provides emergency services. It has an overall quality rating of 3 out of 5 stars from CMS. This hospital has 56 quality measures on record, covering areas such as mortality, readmission rates, complications, and patient safety. Patient experience is measured through the HCAHPS survey, with 488 surveys available for review.