MEMORIALCARE LONG BEACH MEDICAL CENTER

Acute Care Hospitals Long Beach, CA
2/5
Overall Rating
2/5
Hospital Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Other
Emergency
No

Hospital Information

Facility NameMEMORIALCARE LONG BEACH MEDICAL CENTER
Address2801 ATLANTIC AVE
Long Beach, CA 90806
CountyLOS ANGELES
Hospital TypeAcute Care Hospitals
OwnershipVoluntary non-profit - Other
Emergency ServicesNo
Phone(562) 933-2000

Quality Measures & Clinical Outcomes

Other Measures

Measure Score vs. National
Emergency department volume very high
Global Malnutrition Composite Score 5 Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented 5 Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening 5 Not Available
Global Malnutrition Composite Score: Nutrition Assessment 5 Not Available
Global Malnutrition Composite Score: Nutritional Care Plan 5 Not Available
Hospital Harm - Severe Hyperglycemia 5 Not Available
Hospital Harm - Severe Hypoglycemia 5 Not Available
Hospital Harm - Opioid Related Adverse Events 5 Not Available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Based on 1,282 patients 4.1 No Different Than the National Rate
Safe Use of Opioids - Concurrent Prescribing Based on 5,030 patients 13
Severe Sepsis 3-Hour Bundle Based on 311 patients 2 84
Severe Sepsis 6-Hour Bundle Based on 162 patients 2 90

Complications

Measure Score vs. National
Rate of complications for hip/knee replacement patients Based on 47 patients 6.2 No Different Than the National Rate

Healthcare-Associated Infections

Measure Score vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.275 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.034 No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days 15398 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 15.970 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.564 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.241 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.905 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14538 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 18.244 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.493 Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit 0.867 No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit 3.042 No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures 208 No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases 5.860 No Different than National Benchmark
SSI - Colon Surgery: Observed Cases 10 No Different than National Benchmark
SSI - Colon Surgery 1.706 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.488 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit 5.217 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures 182 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases 1.565 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases 3 No Different than National Benchmark
SSI - Abdominal Hysterectomy 1.917 No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit 0.504 No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit 2.061 No Different than National Benchmark
MRSA Bacteremia: Patient Days 100700 No Different than National Benchmark
MRSA Bacteremia: Predicted Cases 7.372 No Different than National Benchmark
MRSA Bacteremia: Observed Cases 8 No Different than National Benchmark
MRSA Bacteremia 1.085 No Different than National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.489 Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.969 Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days 100700 Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases 47.254 Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases 33 Better than the National Benchmark
Clostridium Difficile (C.Diff) 0.698 Better than the National Benchmark

Immunization

Measure Score vs. National
Healthcare workers given influenza vaccination Based on 5,164 patients 67

Mortality

Measure Score vs. National
Death rate for heart attack patients Based on 108 patients 12 No Different Than the National Rate
Death rate for CABG surgery patients Based on 58 patients 3 No Different Than the National Rate
Death rate for COPD patients Based on 68 patients 6.3 No Different Than the National Rate
Death rate for heart failure patients Based on 255 patients 11.1 No Different Than the National Rate
Death rate for pneumonia patients Based on 190 patients 14.9 No Different Than the National Rate
Death rate for stroke patients Based on 179 patients 11.5 No Different Than the National Rate

Outpatient Procedures

Measure Score vs. National
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Based on 336 patients 308
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better Based on 323 patients 302
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better 1 Not Available
Average (median) time transfer patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 1 Not Available
Left before being seen Based on 105,179 patients 3
Head CT results Based on 13 patients 54
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Based on 135 patients 91
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery 5 Not Available
ST-Segment Elevation Myocardial Infarction (STEMI) 1 Not Available

Patient Safety

Measure Score vs. National
Pressure ulcer rate Based on 5,287 patients 0.27 No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications Based on 113 patients 203.20 No Different Than the National Rate
Iatrogenic pneumothorax rate Based on 5,922 patients 0.30 No Different Than the National Rate
In-hospital fall-associated fracture rate Based on 6,111 patients 0.24 No Different Than the National Rate
Postoperative hemorrhage or hematoma rate Based on 1,658 patients 1.99 No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate Based on 745 patients 2.46 No Different Than the National Rate
Postoperative respiratory failure rate Based on 790 patients 13.23 No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate Based on 1,808 patients 3.51 No Different Than the National Rate
Postoperative sepsis rate Based on 786 patients 6.78 No Different Than the National Rate
Postoperative wound dehiscence rate Based on 474 patients 1.92 No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate Based on 1,454 patients 1.01 No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite 1.09 No Different Than the National Value

Sepsis Care

Measure Score vs. National
Appropriate care for severe sepsis and septic shock Based on 311 patients 2 72
Septic Shock 3-Hour Bundle Based on 108 patients 2 91
Septic Shock 6-Hour Bundle Based on 83 patients 2 90

Stroke Care

Measure Score vs. National
Discharged on Antithrombotic Therapy 5 Not Available
Anticoagulation Therapy for Atrial Fibrillation/Flutter 5 Not Available
Antithrombotic Therapy by End of Hospital Day 2 Based on 380 patients 92

Venous Thromboembolism

Measure Score vs. National
Venous Thromboembolism Prophylaxis Based on 9,976 patients 97
Intensive Care Unit Venous Thromboembolism Prophylaxis Based on 3,330 patients 99

Patient Experience (HCAHPS Survey)

Based on 1,919 completed surveys. Response rate: 16%.

Patients who reported that their nurses "Always" communicated well

Response: 74% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" communicated well

Response: 20% Score: Not Applicable

Nurse communication - linear mean score

Response: Not Applicable% Score: 89

Nurse communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their nurses "Always" treated them with courtesy and respect

Response: 82% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Response: 3% Score: Not Applicable

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Response: 15% Score: Not Applicable

Patients who reported that their nurses "Always" listened carefully to them

Response: 71% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" listened carefully to them

Response: 23% Score: Not Applicable

Patients who reported that their nurses "Always" explained things in a way they could understand

Response: 70% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Response: 8% Score: Not Applicable

Patients who reported that their nurses "Usually" explained things in a way they could understand

Response: 22% Score: Not Applicable

Patients who reported that their doctors "Always" communicated well

Response: 72% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Usually" communicated well

Response: 21% Score: Not Applicable

Doctor communication - linear mean score

Response: Not Applicable% Score: 88

Doctor communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their doctors "Always" treated them with courtesy and respect

Response: 79% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Response: 4% Score: Not Applicable

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Response: 17% Score: Not Applicable

Patients who reported that their doctors "Always" listened carefully to them

Response: 70% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Response: 8% Score: Not Applicable

Patients who reported that their doctors "Usually" listened carefully to them

Response: 22% Score: Not Applicable

Patients who reported that their doctors "Always" explained things in a way they could understand

Response: 66% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Response: 9% Score: Not Applicable

Patients who reported that their doctors "Usually" explained things in a way they could understand

Response: 25% Score: Not Applicable

Patients who reported that staff "Always" explained about medicines before giving it to them

Response: 55% Score: Not Applicable

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Response: 23% Score: Not Applicable

Patients who reported that staff "Usually" explained about medicines before giving it to them

Response: 22% Score: Not Applicable

Communication about medicines - linear mean score

Response: Not Applicable% Score: 74

Communication about medicines - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Response: 71% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Response: 10% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Response: 19% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Response: 40% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Response: 35% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Response: 25% Score: Not Applicable

Patients who reported that NO, they were not given information about what to do during their recovery at home

Response: 16% Score: Not Applicable

Patients who reported that YES, they were given information about what to do during their recovery at home

Response: 84% Score: Not Applicable

Discharge information - linear mean score

Response: Not Applicable% Score: 84

Discharge information - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that NO, they did not discuss whether they would need help after discharge

Response: 16% Score: Not Applicable

Patients who reported that YES, they did discuss whether they would need help after discharge

Response: 84% Score: Not Applicable

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Response: 15% Score: Not Applicable

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Response: 85% Score: Not Applicable

Patients who reported that their room and bathroom were "Always" clean

Response: 71% Score: Not Applicable

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Response: 8% Score: Not Applicable

Patients who reported that their room and bathroom were "Usually" clean

Response: 21% Score: Not Applicable

Cleanliness - linear mean score

Response: Not Applicable% Score: 87

Cleanliness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that the area around their room was "Always" quiet at night

Response: 45% Score: Not Applicable

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Response: 19% Score: Not Applicable

Patients who reported that the area around their room was "Usually" quiet at night

Response: 36% Score: Not Applicable

Quietness - linear mean score

Response: Not Applicable% Score: 74

Quietness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Response: 10% Score: Not Applicable

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Response: 23% Score: Not Applicable

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Response: 67% Score: Not Applicable

Overall hospital rating - linear mean score

Response: Not Applicable% Score: 87

Overall hospital rating - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported NO, they would probably not or definitely not recommend the hospital

Response: 6% Score: Not Applicable

Patients who reported YES, they would definitely recommend the hospital

Response: 69% Score: Not Applicable

Patients who reported YES, they would probably recommend the hospital

Response: 25% Score: Not Applicable

Recommend hospital - linear mean score

Response: Not Applicable% Score: 87

Recommend hospital - star rating

Response: Not Applicable% Score: Not Applicable

Summary star rating

Response: Not Applicable% Score: Not Applicable

Quick Facts

  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Other
  • Rating 2/5
  • Emergency No
  • Measures 88 recorded

Data Source

Hospital data from CMS Hospital Compare. Quality measures and patient experience surveys are updated periodically by the Centers for Medicare & Medicaid Services.

About MEMORIALCARE LONG BEACH MEDICAL CENTER

MEMORIALCARE LONG BEACH MEDICAL CENTER is a acute care hospitals located in Long Beach, California. The facility is voluntary non-profit - other owned. It has an overall quality rating of 2 out of 5 stars from CMS. This hospital has 88 quality measures on record, covering areas such as mortality, readmission rates, complications, and patient safety. Patient experience is measured through the HCAHPS survey, with 1,919 surveys available for review.