BSA HOSPITAL

Acute Care Hospitals Amarillo, TX Emergency Services
2/5
Overall Rating
2/5
Hospital Type
Acute Care Hospitals
Ownership
Proprietary
Emergency
Yes

Hospital Information

Facility NameBSA HOSPITAL
Address1600 WALLACE BLVD
Amarillo, TX 79106
CountyPOTTER
Hospital TypeAcute Care Hospitals
OwnershipProprietary
Emergency ServicesYes
Phone(806) 212-2000

Quality Measures & Clinical Outcomes

Other Measures

Measure Score vs. National
Emergency department volume very high
Global Malnutrition Composite Score 5 Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented 5 Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening 5 Not Available
Global Malnutrition Composite Score: Nutrition Assessment 5 Not Available
Global Malnutrition Composite Score: Nutritional Care Plan 5 Not Available
Hospital Harm - Severe Hyperglycemia 5 Not Available
Hospital Harm - Severe Hypoglycemia 5 Not Available
Hospital Harm - Opioid Related Adverse Events 5 Not Available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Based on 3,154 patients 4.8 No Different Than the National Rate
Safe Use of Opioids - Concurrent Prescribing Based on 6,078 patients 17
Severe Sepsis 3-Hour Bundle Based on 1,001 patients 80
Severe Sepsis 6-Hour Bundle Based on 511 patients 95

Complications

Measure Score vs. National
Rate of complications for hip/knee replacement patients Based on 43 patients 4.3 No Different Than the National Rate

Healthcare-Associated Infections

Measure Score vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.440 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.319 No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days 15303 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 16.431 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 13 No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.791 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.344 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.081 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13051 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 18.878 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12 No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.636 No Different than National Benchmark
SSI - Colon Surgery: Lower Confidence Limit 0.084 Better than the National Benchmark
SSI - Colon Surgery: Upper Confidence Limit 0.899 Better than the National Benchmark
SSI - Colon Surgery: Number of Procedures 332 Better than the National Benchmark
SSI - Colon Surgery: Predicted Cases 9.080 Better than the National Benchmark
SSI - Colon Surgery: Observed Cases 3 Better than the National Benchmark
SSI - Colon Surgery 0.330 Better than the National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.017 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.630 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures 318 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases 3.026 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases 1 No Different than National Benchmark
SSI - Abdominal Hysterectomy 0.330 No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit 0.040 Better than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit 0.794 Better than the National Benchmark
MRSA Bacteremia: Patient Days 119653 Better than the National Benchmark
MRSA Bacteremia: Predicted Cases 8.319 Better than the National Benchmark
MRSA Bacteremia: Observed Cases 2 Better than the National Benchmark
MRSA Bacteremia 0.240 Better than the National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.157 Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.435 Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days 112508 Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases 55.587 Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases 15 Better than the National Benchmark
Clostridium Difficile (C.Diff) 0.270 Better than the National Benchmark

Immunization

Measure Score vs. National
Healthcare workers given influenza vaccination Based on 3,063 patients 97

Mortality

Measure Score vs. National
Death rate for heart attack patients Based on 323 patients 12.5 No Different Than the National Rate
Death rate for CABG surgery patients Based on 157 patients 6.5 Worse Than the National Rate
Death rate for COPD patients Based on 197 patients 10.9 No Different Than the National Rate
Death rate for heart failure patients Based on 643 patients 13.1 No Different Than the National Rate
Death rate for pneumonia patients Based on 795 patients 17.6 No Different Than the National Rate
Death rate for stroke patients Based on 353 patients 12.8 No Different Than the National Rate

Outpatient Procedures

Measure Score vs. National
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Based on 394 patients 222
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better Based on 384 patients 222
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better 1 Not Available
Average (median) time transfer patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 1 Not Available
Left before being seen Based on 62,971 patients 1
Head CT results 1 Not Available
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Based on 79 patients 84
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery 5 Not Available
ST-Segment Elevation Myocardial Infarction (STEMI) Based on 30 patients 80

Patient Safety

Measure Score vs. National
Pressure ulcer rate Based on 9,468 patients 0.98 No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications Based on 142 patients 184.18 No Different Than the National Rate
Iatrogenic pneumothorax rate Based on 11,369 patients 0.35 No Different Than the National Rate
In-hospital fall-associated fracture rate Based on 11,580 patients 0.28 No Different Than the National Rate
Postoperative hemorrhage or hematoma rate Based on 2,934 patients 4.01 Worse Than the National Rate
Postoperative acute kidney injury requiring dialysis rate Based on 1,043 patients 1.75 No Different Than the National Rate
Postoperative respiratory failure rate Based on 1,051 patients 10.80 No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate Based on 3,001 patients 3.26 No Different Than the National Rate
Postoperative sepsis rate Based on 1,013 patients 5.35 No Different Than the National Rate
Postoperative wound dehiscence rate Based on 712 patients 1.43 No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate Based on 2,188 patients 1.30 No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite 1.19 No Different Than the National Value

Sepsis Care

Measure Score vs. National
Appropriate care for severe sepsis and septic shock Based on 1,000 patients 65
Septic Shock 3-Hour Bundle Based on 392 patients 76
Septic Shock 6-Hour Bundle Based on 219 patients 90

Stroke Care

Measure Score vs. National
Discharged on Antithrombotic Therapy Based on 451 patients 97
Anticoagulation Therapy for Atrial Fibrillation/Flutter 5 Not Available
Antithrombotic Therapy by End of Hospital Day 2 5 Not Available

Venous Thromboembolism

Measure Score vs. National
Venous Thromboembolism Prophylaxis Based on 10,537 patients 97
Intensive Care Unit Venous Thromboembolism Prophylaxis Based on 5,370 patients 98

Patient Experience (HCAHPS Survey)

Based on 1,025 completed surveys. Response rate: 19%.

Patients who reported that their nurses "Always" communicated well

Response: 78% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Response: 4% Score: Not Applicable

Patients who reported that their nurses "Usually" communicated well

Response: 18% Score: Not Applicable

Nurse communication - linear mean score

Response: Not Applicable% Score: 91

Nurse communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their nurses "Always" treated them with courtesy and respect

Response: 87% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Response: 3% Score: Not Applicable

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Response: 10% Score: Not Applicable

Patients who reported that their nurses "Always" listened carefully to them

Response: 75% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Response: 4% Score: Not Applicable

Patients who reported that their nurses "Usually" listened carefully to them

Response: 21% Score: Not Applicable

Patients who reported that their nurses "Always" explained things in a way they could understand

Response: 73% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" explained things in a way they could understand

Response: 21% Score: Not Applicable

Patients who reported that their doctors "Always" communicated well

Response: 77% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Response: 5% Score: Not Applicable

Patients who reported that their doctors "Usually" communicated well

Response: 18% Score: Not Applicable

Doctor communication - linear mean score

Response: Not Applicable% Score: 90

Doctor communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their doctors "Always" treated them with courtesy and respect

Response: 85% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Response: 3% Score: Not Applicable

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Response: 12% Score: Not Applicable

Patients who reported that their doctors "Always" listened carefully to them

Response: 75% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Response: 6% Score: Not Applicable

Patients who reported that their doctors "Usually" listened carefully to them

Response: 19% Score: Not Applicable

Patients who reported that their doctors "Always" explained things in a way they could understand

Response: 70% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Response: 6% Score: Not Applicable

Patients who reported that their doctors "Usually" explained things in a way they could understand

Response: 24% Score: Not Applicable

Patients who reported that staff "Always" explained about medicines before giving it to them

Response: 58% Score: Not Applicable

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Response: 21% Score: Not Applicable

Patients who reported that staff "Usually" explained about medicines before giving it to them

Response: 21% Score: Not Applicable

Communication about medicines - linear mean score

Response: Not Applicable% Score: 76

Communication about medicines - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Response: 70% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Response: 10% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Response: 20% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Response: 45% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Response: 32% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Response: 23% Score: Not Applicable

Patients who reported that NO, they were not given information about what to do during their recovery at home

Response: 15% Score: Not Applicable

Patients who reported that YES, they were given information about what to do during their recovery at home

Response: 85% Score: Not Applicable

Discharge information - linear mean score

Response: Not Applicable% Score: 84

Discharge information - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that NO, they did not discuss whether they would need help after discharge

Response: 18% Score: Not Applicable

Patients who reported that YES, they did discuss whether they would need help after discharge

Response: 82% Score: Not Applicable

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Response: 12% Score: Not Applicable

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Response: 88% Score: Not Applicable

Patients who reported that their room and bathroom were "Always" clean

Response: 72% Score: Not Applicable

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Response: 8% Score: Not Applicable

Patients who reported that their room and bathroom were "Usually" clean

Response: 20% Score: Not Applicable

Cleanliness - linear mean score

Response: Not Applicable% Score: 88

Cleanliness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that the area around their room was "Always" quiet at night

Response: 58% Score: Not Applicable

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Response: 9% Score: Not Applicable

Patients who reported that the area around their room was "Usually" quiet at night

Response: 33% Score: Not Applicable

Quietness - linear mean score

Response: Not Applicable% Score: 83

Quietness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Response: 7% Score: Not Applicable

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Response: 19% Score: Not Applicable

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Response: 74% Score: Not Applicable

Overall hospital rating - linear mean score

Response: Not Applicable% Score: 90

Overall hospital rating - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported NO, they would probably not or definitely not recommend the hospital

Response: 3% Score: Not Applicable

Patients who reported YES, they would definitely recommend the hospital

Response: 78% Score: Not Applicable

Patients who reported YES, they would probably recommend the hospital

Response: 19% Score: Not Applicable

Recommend hospital - linear mean score

Response: Not Applicable% Score: 91

Recommend hospital - star rating

Response: Not Applicable% Score: Not Applicable

Summary star rating

Response: Not Applicable% Score: Not Applicable

Quick Facts

  • Type Acute Care Hospitals
  • Ownership Proprietary
  • Rating 2/5
  • Emergency Yes
  • Measures 88 recorded

Data Source

Hospital data from CMS Hospital Compare. Quality measures and patient experience surveys are updated periodically by the Centers for Medicare & Medicaid Services.

About BSA HOSPITAL

BSA HOSPITAL is a acute care hospitals located in Amarillo, Texas. The facility is proprietary owned and provides emergency services. It has an overall quality rating of 2 out of 5 stars from CMS. This hospital has 88 quality measures on record, covering areas such as mortality, readmission rates, complications, and patient safety. Patient experience is measured through the HCAHPS survey, with 1,025 surveys available for review.