BAKERSFIELD MEMORIAL HOSPITAL

Acute Care Hospitals Bakersfield, CA Emergency Services
2/5
Overall Rating
2/5
Hospital Type
Acute Care Hospitals
Ownership
Voluntary non-profit - Private
Emergency
Yes

Hospital Information

Facility NameBAKERSFIELD MEMORIAL HOSPITAL
Address420 34TH ST
Bakersfield, CA 93301
CountyKERN
Hospital TypeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Phone(661) 327-1792

Quality Measures & Clinical Outcomes

Other Measures

Measure Score vs. National
Emergency department volume very high
Global Malnutrition Composite Score 5 Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented 5 Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening 5 Not Available
Global Malnutrition Composite Score: Nutrition Assessment 5 Not Available
Global Malnutrition Composite Score: Nutritional Care Plan 5 Not Available
Hospital Harm - Severe Hyperglycemia 5 Not Available
Hospital Harm - Severe Hypoglycemia 5 Not Available
Hospital Harm - Opioid Related Adverse Events 5 Not Available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Based on 1,223 patients 4.5 No Different Than the National Rate
Safe Use of Opioids - Concurrent Prescribing Based on 3,318 patients 12
Severe Sepsis 3-Hour Bundle Based on 302 patients 2 80
Severe Sepsis 6-Hour Bundle Based on 166 patients 2 95

Complications

Measure Score vs. National
Rate of complications for hip/knee replacement patients Based on 54 patients 3.5 No Different Than the National Rate

Healthcare-Associated Infections

Measure Score vs. National
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.040 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.793 Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days 7464 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 8.330 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2 Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.240 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.005 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.523 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6241 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 9.425 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1 Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.106 Better than the National Benchmark
SSI - Colon Surgery: Lower Confidence Limit 0.266 No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit 2.845 No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures 97 No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases 2.870 No Different than National Benchmark
SSI - Colon Surgery: Observed Cases 3 No Different than National Benchmark
SSI - Colon Surgery 1.045 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.334 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.575 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Number of Procedures 246 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Predicted Cases 2.284 No Different than National Benchmark
SSI - Abdominal Hysterectomy: Observed Cases 3 No Different than National Benchmark
SSI - Abdominal Hysterectomy 1.313 No Different than National Benchmark
MRSA Bacteremia: Lower Confidence Limit 0.009 Better than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit 0.918 Better than the National Benchmark
MRSA Bacteremia: Patient Days 87297 Better than the National Benchmark
MRSA Bacteremia: Predicted Cases 5.373 Better than the National Benchmark
MRSA Bacteremia: Observed Cases 1 Better than the National Benchmark
MRSA Bacteremia 0.186 Better than the National Benchmark
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.021 Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.222 Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days 76990 Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases 36.717 Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases 3 Better than the National Benchmark
Clostridium Difficile (C.Diff) 0.082 Better than the National Benchmark

Immunization

Measure Score vs. National
Healthcare workers given influenza vaccination Based on 2,849 patients 64

Mortality

Measure Score vs. National
Death rate for heart attack patients Based on 127 patients 13.9 No Different Than the National Rate
Death rate for CABG surgery patients Based on 33 patients 3.9 No Different Than the National Rate
Death rate for COPD patients Based on 100 patients 8.9 No Different Than the National Rate
Death rate for heart failure patients Based on 253 patients 12.2 No Different Than the National Rate
Death rate for pneumonia patients Based on 219 patients 21.2 Worse Than the National Rate
Death rate for stroke patients Based on 228 patients 15.2 No Different Than the National Rate

Outpatient Procedures

Measure Score vs. National
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Based on 367 patients 225
Average (median) time patients spent in the emergency department before leaving from the visit A lower number of minutes is better Based on 352 patients 224
Average (median) time patients spent in the emergency department before leaving from the visit- Psychiatric/Mental Health Patients. A lower number of minutes is better 1 Not Available
Average (median) time transfer patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 1 Not Available
Left before being seen Based on 102,435 patients 4
Head CT results 1 Not Available
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Based on 55 patients 93
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery 5 Not Available
ST-Segment Elevation Myocardial Infarction (STEMI) 1 Not Available

Patient Safety

Measure Score vs. National
Pressure ulcer rate Based on 4,861 patients 0.67 No Different Than the National Rate
Death rate among surgical inpatients with serious treatable complications Based on 91 patients 194.15 No Different Than the National Rate
Iatrogenic pneumothorax rate Based on 5,617 patients 0.15 No Different Than the National Rate
In-hospital fall-associated fracture rate Based on 5,722 patients 0.22 No Different Than the National Rate
Postoperative hemorrhage or hematoma rate Based on 1,433 patients 1.83 No Different Than the National Rate
Postoperative acute kidney injury requiring dialysis rate Based on 447 patients 1.87 No Different Than the National Rate
Postoperative respiratory failure rate Based on 467 patients 7.34 No Different Than the National Rate
Perioperative pulmonary embolism or deep vein thrombosis rate Based on 1,457 patients 3.12 No Different Than the National Rate
Postoperative sepsis rate Based on 437 patients 4.20 No Different Than the National Rate
Postoperative wound dehiscence rate Based on 233 patients 1.63 No Different Than the National Rate
Abdominopelvic accidental puncture or laceration rate Based on 1,062 patients 0.89 No Different Than the National Rate
CMS Medicare PSI 90: Patient safety and adverse events composite 0.88 No Different Than the National Value

Sepsis Care

Measure Score vs. National
Appropriate care for severe sepsis and septic shock Based on 302 patients 2 68
Septic Shock 3-Hour Bundle Based on 85 patients 2 81
Septic Shock 6-Hour Bundle Based on 60 patients 2 90

Stroke Care

Measure Score vs. National
Discharged on Antithrombotic Therapy Based on 279 patients 96
Anticoagulation Therapy for Atrial Fibrillation/Flutter 5 Not Available
Antithrombotic Therapy by End of Hospital Day 2 5 Not Available

Venous Thromboembolism

Measure Score vs. National
Venous Thromboembolism Prophylaxis Based on 5,376 patients 91
Intensive Care Unit Venous Thromboembolism Prophylaxis Based on 1,082 patients 98

Patient Experience (HCAHPS Survey)

Based on 589 completed surveys. Response rate: 13%.

Patients who reported that their nurses "Always" communicated well

Response: 74% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" communicated well

Response: 20% Score: Not Applicable

Nurse communication - linear mean score

Response: Not Applicable% Score: 89

Nurse communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their nurses "Always" treated them with courtesy and respect

Response: 84% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Response: 4% Score: Not Applicable

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Response: 12% Score: Not Applicable

Patients who reported that their nurses "Always" listened carefully to them

Response: 68% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Response: 6% Score: Not Applicable

Patients who reported that their nurses "Usually" listened carefully to them

Response: 26% Score: Not Applicable

Patients who reported that their nurses "Always" explained things in a way they could understand

Response: 72% Score: Not Applicable

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Response: 7% Score: Not Applicable

Patients who reported that their nurses "Usually" explained things in a way they could understand

Response: 21% Score: Not Applicable

Patients who reported that their doctors "Always" communicated well

Response: 74% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Response: 7% Score: Not Applicable

Patients who reported that their doctors "Usually" communicated well

Response: 19% Score: Not Applicable

Doctor communication - linear mean score

Response: Not Applicable% Score: 89

Doctor communication - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that their doctors "Always" treated them with courtesy and respect

Response: 82% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Response: 4% Score: Not Applicable

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Response: 14% Score: Not Applicable

Patients who reported that their doctors "Always" listened carefully to them

Response: 72% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Response: 8% Score: Not Applicable

Patients who reported that their doctors "Usually" listened carefully to them

Response: 20% Score: Not Applicable

Patients who reported that their doctors "Always" explained things in a way they could understand

Response: 69% Score: Not Applicable

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Response: 8% Score: Not Applicable

Patients who reported that their doctors "Usually" explained things in a way they could understand

Response: 23% Score: Not Applicable

Patients who reported that staff "Always" explained about medicines before giving it to them

Response: 60% Score: Not Applicable

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Response: 23% Score: Not Applicable

Patients who reported that staff "Usually" explained about medicines before giving it to them

Response: 17% Score: Not Applicable

Communication about medicines - linear mean score

Response: Not Applicable% Score: 75

Communication about medicines - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Response: 72% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Response: 11% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Response: 17% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Response: 47% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Response: 35% Score: Not Applicable

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Response: 18% Score: Not Applicable

Patients who reported that NO, they were not given information about what to do during their recovery at home

Response: 14% Score: Not Applicable

Patients who reported that YES, they were given information about what to do during their recovery at home

Response: 86% Score: Not Applicable

Discharge information - linear mean score

Response: Not Applicable% Score: 85

Discharge information - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that NO, they did not discuss whether they would need help after discharge

Response: 16% Score: Not Applicable

Patients who reported that YES, they did discuss whether they would need help after discharge

Response: 84% Score: Not Applicable

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Response: 13% Score: Not Applicable

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Response: 87% Score: Not Applicable

Patients who reported that their room and bathroom were "Always" clean

Response: 76% Score: Not Applicable

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Response: 7% Score: Not Applicable

Patients who reported that their room and bathroom were "Usually" clean

Response: 17% Score: Not Applicable

Cleanliness - linear mean score

Response: Not Applicable% Score: 89

Cleanliness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported that the area around their room was "Always" quiet at night

Response: 51% Score: Not Applicable

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Response: 13% Score: Not Applicable

Patients who reported that the area around their room was "Usually" quiet at night

Response: 36% Score: Not Applicable

Quietness - linear mean score

Response: Not Applicable% Score: 79

Quietness - star rating

Response: Not Applicable% Score: Not Applicable

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Response: 9% Score: Not Applicable

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Response: 21% Score: Not Applicable

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Response: 70% Score: Not Applicable

Overall hospital rating - linear mean score

Response: Not Applicable% Score: 88

Overall hospital rating - star rating

Response: Not Applicable% Score: Not Applicable

Patients who reported NO, they would probably not or definitely not recommend the hospital

Response: 7% Score: Not Applicable

Patients who reported YES, they would definitely recommend the hospital

Response: 72% Score: Not Applicable

Patients who reported YES, they would probably recommend the hospital

Response: 21% Score: Not Applicable

Recommend hospital - linear mean score

Response: Not Applicable% Score: 88

Recommend hospital - star rating

Response: Not Applicable% Score: Not Applicable

Summary star rating

Response: Not Applicable% Score: Not Applicable

Quick Facts

  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Rating 2/5
  • Emergency Yes
  • Measures 88 recorded

Data Source

Hospital data from CMS Hospital Compare. Quality measures and patient experience surveys are updated periodically by the Centers for Medicare & Medicaid Services.

About BAKERSFIELD MEMORIAL HOSPITAL

BAKERSFIELD MEMORIAL HOSPITAL is a acute care hospitals located in Bakersfield, California. The facility is voluntary non-profit - private owned and provides emergency services. It has an overall quality rating of 2 out of 5 stars from CMS. This hospital has 88 quality measures on record, covering areas such as mortality, readmission rates, complications, and patient safety. Patient experience is measured through the HCAHPS survey, with 589 surveys available for review.